Frequently Asked Questions
- DO WE SERVE BREAKFAST OR ANY OTHER MEALS?
No because we provide cooking facilities and there are many fantastic cafés and restaurants nearby that cater for all budgets.
- DO WE PROVIDE TRANSFERS?
Yes but there is a charge. We charge AUD$20 per car (seats 4) for transfers from the airport and AUD$15 per car for transfers to the airport.
- DOES OUR RATES INCLUDE TAX AND SERVICE CHARGES?
- DO WE NEED TO TIP STAFF?
No, tipping is not necessary but if you feel staff deserve to be rewarded for exceptional service that is ok but not expected.
- HOW CLOSE ARE WE TO THE BEACH?
We are 700 metres to the beach.
- DO WE HAVE SECURITY?
Our staff are on duty 24/7 and we have CCTV in the car park and our office.
- DO WE OFFER DISCOUNTS?
Generally no because our rates and our property is superior to our competitors.
- DO WE ACCEPT CANCELLATIONS?
No, we recommend our guests have travel insurance in order to cover for any unforeseen reasons for non travel.
- DO WE CHARGE A SURCHARGE FOR CREDIT CARD PAYMENTS?
Yes, we have a 5% surcharge on all credit card transactions.
For further information, please contact us